Simplify interactions with customers, agents, and partners
The insurance industry is characterized by the co-existence of multiple players, service delivery models, products, product variants, and workflows within a single ecosystem. While the industry has witnessed many changes in the business structures and partnerships, the focus always has been to enable third-party service providers, dealers and ultimately customers.
Techzert has witnessed this transformation of the insurance industry in its own area expertise, that of implementing enterprise application integration solutions. In the last decade, the most significant transformation has been our work with insurance companies to enable employees, agents, and consumers with user-friendly interfaces powered by API-based digital services and flexible internal interactions.
With Techzert's capabilities in digital touchpoints, insurance companies can continue to simplify interactions across a seemingly complex ecosystem.
Underwriting and Approval
Payments and Refunds
and Banks/3rd Party Integration
- IVR, Chatbot Integration
and Real-time Responses
Design and Implementation
A leading insurance company transformed enterprise integration across all process flows
MOBILE | INNOVATION
An insurance major transformed customer experience with API integrated conversational interfaces
SERVICES | CHATBOT
A large insurance firm streamlined the re-fund and pay-out processes to consumers