INSURANCE

Simplify interactions with customers, agents, and partners

The insurance industry is characterized by the co-existence of multiple players, service delivery models, products, product variants, and workflows within a single ecosystem. While the industry has witnessed many changes in the business structures and partnerships, the focus always has been to enable third-party service providers, dealers and ultimately customers. 

 

Techzert has witnessed this transformation of the insurance industry in its own area expertise, that of implementing enterprise application integration solutions. In the last decade, the most significant transformation has been our work with insurance companies to enable employees, agents, and consumers with user-friendly interfaces powered by API-based digital services and flexible internal interactions.

With Techzert's capabilities in digital touchpoints, insurance companies can continue to simplify interactions across a seemingly complex ecosystem.

SOLUTION AREAS

Policy Processing,
Underwriting and Approval

Customer Service,
Payments and Refunds

Reseller Management
and Banks/3rd Party Integration

Conversational Interfaces
- IVR, Chatbot Integration

Process Automation
and Real-time Responses

Micro-services
Design and Implementation

CUSTOMER SUCCESS

A leading insurance company transformed enterprise integration across all process flows

MOBILE | INNOVATION

ENTERPRISE

An insurance major transformed customer experience with API integrated conversational interfaces

SERVICES | CHATBOT

CONSUMER

A large insurance firm streamlined the re-fund and pay-out processes to consumers

FUNDS TRANSFER

TRANSACTIONS

OFFICES

Hyderabad, India

Mumbai, India

Dubai, UAE

New York, USA

SERVICES

INDUSTRIES

Techzert enables enterprises to transform business processes and offer B2B & B2C digital services. 

We are a gold business partner of IBM implementing their middleware, integration and process automation products.

© 2003-2019 Techzert Software Pvt. Ltd. All rights reserved.

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